The age-groups sizes we have (3-6, 6-12, 12-18, 18-24 months) match in general with most of the babies and children of that age. To be sure you can measure a perfect fit t-shirt you already have and check the size-chart.
What if the size of the t-shirt I bought is too small?
We provide a size-chart so you can always check which size you need. If you received the size you ordered but the size is too small and the t-shirt hasn't been used or washed, you can change the t-shirt with the size you need. Just return the t-shirt and after you paid the extra postal costs we will send you one with the required size.
What is your delivery time?
We will send your order directly after receiving the payment. If an article is temporarily out of stock we will contact you directly. By standard we use the regular postal service and depending on where you live it can take from 2 until 7 days. When placing order please take Sundays and national holidays into consideration. Should you prefer an express delivery please email us your request.
What payment methods does hektik.cc accepts?
Currently we accept payments by Paypal: upon order we send you a Paypal payment request by email. Follow the instructions on that email and you will be redirect to the Paypal site. There you canuse your Paypal account if you have one or if you don't have an account you can simply use your creditcard (you don't need to make an account!).
Dutch customers receive an invoice so they can transfer the amount using 'Internet bankieren'. For most Dutch customers this will be the most familiar method. In time we will improve our website so you can directly use your creditcard or iDeal.
What is the quality of your t-shirts?
The t-shirts are made of 100% fine ring-spun combed cotton and it's finer 1x1 rib knit features a comfortable stretch with excellent durability through repeated washings. The t-shirts are made in the US and printed in The Netherlands, all in sweatshop-free environment.
What to do with production errors?
Each hektik.cc product has been made with great care and is thoroughly checked on production errors. Should you find a flaw in your ordered shirt, you can return it to us (on your expenses) and we will replace it with an undamaged one (on our expenses). If the t-shirt is sold out in the size you want it, we will refund your payment.
How can I keep the t-shirts beautiful?
Wash the t-shirts inside out at max. 30 degree Celcius (90 degrees Fahrenheit). Take extra care with the metallic prints. In time, the surface of the metallic prints will show cracks (Craquelé). We think this gives a cool effect but should you wish to keep the metallic foil as clear as possible then wash it by hand and use powder detergent only, not liquid! When using
washing-machine, choose a delicate wash-program and don't put it in a full drum. Iron inside out.
Hektik.cc is not responsible for damages occured due to incorrect washing and tratment.
What to do if I am not satisfied?
We guarantee your satisfaction! Send us an email or give us a call and we will work it out.
